Facebook has officially rolled out its revised advertising platform for the housing industry. This is in response to the Department of Housing & Urban Development (HUD) complaint against Facebook alleging that Facebook’s targeted advertising platform violates the Fair Housing Act, “encouraging, enabling, and causing” unlawful discrimination by restricting who can view housing ads.
Updated for 2024:
Meta (formerly Facebook) recently implemented significant changes to its advertising policies for the housing industry, primarily driven by a settlement with the U.S. Department of Housing and Urban Development (HUD). These updates are designed to reduce discriminatory practices and ensure housing ads reach more appropriate audiences.
Key changes include:
To adapt, housing advertisers are encouraged to focus on more general targeting methods and test different strategies, such as optimizing top-of-funnel and middle-of-funnel campaigns(
Carrot). Additionally, advertisers need to invest in accurate keyword targeting, content, and landing page optimization to maintain ad effectiveness in this new landscape.
Facebook has added a new “Special Ad Category” that each housing industry advertiser must adhere to by August 26, 2019.
Facebook has stated that “if you’re based in or intend to target audiences in the US and want to create an ad campaign that relates to credit, employment or housing, you must choose the category that best describes your ads. These are special categories for which audience selection tools are limited to help protect people on Facebook from unlawful discrimination.”
Facebook does provide guidance for Housing advertisers on what has changed with its platform. Facebook has stated previously that it was removing ad target options to “help prevent misuse.” Changes to targeting options include the ability for advertisers to exclude audiences that relate to ethnicity, religion, employment, age, gender or zip code.
For housing ads, the following audience options changed or are unavailable:
Source: Facebook Housing Guidelines As part of our ongoing efforts to promote fairness and equity on our advertising platform, starting October 2024, Meta will introduce a new Special Ad Category “Financial products and services” for advertisers promoting financial products and services. In early 2025, using this category will be required for financial products and services campaigns for advertisers based in the United States or targeting audiences in the United States. Ads may be rejected if an appropriate category is not chosen. Learn more about the update here.
The net result: advertisers in the housing sector will have a much smaller set of targeting options to use in their campaigns than they did previously. Advertisers will have to work harder and get more creative with their advertising in order to reach their intended audience.